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FAQ

Everything you want to know.

Quick answers to the most common questions about learning languages with Vox.

🎯 Getting Started 5 questions
Vox delivers one bite-sized language lesson to your Telegram every morning at 8am local time. Each lesson teaches you a real phrase you'll actually use as an expat — at the market, with your landlord, in a taxi. You reply directly in the chat to practice, and our AI gives you instant feedback on pronunciation and grammar. That's it. 30 seconds a day, no app to open, no streak anxiety.
No. Vox runs entirely inside Telegram, which you probably already have. If you don't, it's a free download on iOS, Android, and desktop. That's the only app you need — Vox runs as a Telegram bot, not a separate application. No accounts to create, no passwords to remember beyond your Telegram login.
After you subscribe, you'll receive a link to connect with the Vox bot on Telegram. Tap it, hit "Start," choose your language(s) and timezone, and you're set. Your first lesson arrives the next morning at 8am. The entire setup takes about 60 seconds.
Every morning at 8am local time. One lesson per subscribed language. If you miss a day, no problem — the lesson stays in your Telegram chat and you can practice whenever you're ready. Your curriculum picks up right where you left off.
Absolutely. Every curriculum starts from zero and builds progressively over 90 days. Lessons begin with essential survival phrases — ordering food, asking directions, numbers, polite greetings — and gradually introduce more complex conversations. No prior knowledge required. Vox is built for expats who just moved, not language students preparing for exams.
📚 Learning & Content 5 questions
Each lesson teaches one practical phrase or concept. You'll see the phrase in the local script, a romanized pronunciation guide, the English translation, a cultural tip for when and how to use it, and a quick practice prompt. You reply with your attempt, and the AI tells you what you nailed and what to tweak. The whole thing takes about 30 seconds.
Duolingo teaches you a language. Vox teaches you to function where you live. Every lesson uses real scenarios you'll encounter as an expat — food ordering, taxi directions, market haggling, talking to your landlord. No gamification gimmicks. No "the elephant is big." Just the language you actually need, delivered where you already spend time: Telegram.
The 90-day curriculum covers everything an expat needs: greetings and introductions, ordering food and drinks, transportation and directions, shopping and haggling, housing and landlord conversations, healthcare and emergencies, banking and utilities, social situations, and workplace basics. Every phrase is something you'll realistically use within a week of learning it.
After each lesson, you reply with your attempt at the phrase. The AI analyzes your response and gives you specific feedback — what was correct, what needs adjustment, and a corrected version if needed. With the Chat add-on (+$8/mo), you get unlimited free-form conversation practice: rehearse ordering at a restaurant, role-play a call with your landlord, or just chat in your target language. The AI adapts to your level in real time.
After 90 days, you'll have a solid foundation for daily life. We continue delivering lessons that build on what you've learned — more advanced conversations, slang, cultural nuances, and region-specific vocabulary. The learning never stops, but after the core curriculum, you'll already be functional in everyday situations.
🌐 Languages 4 questions
Vox currently supports five Southeast Asian languages: Thai, Vietnamese, Indonesian, Malay, and Filipino (Tagalog). These are the languages most commonly needed by expats living in the region. Each language has its own fully developed 90-day curriculum built around real expat scenarios.
On Solo ($9/mo), you can switch your language anytime — your progress in the previous language is saved, so you can pick it back up later. On Duo ($16/mo) and Polyglot ($25/mo), you learn multiple languages simultaneously, each on its own track with its own streak and progress.
Yes. The Duo plan ($16/mo) lets you learn any 2 languages, and the Polyglot plan ($25/mo) includes all 5. Each language runs on its own independent track, so your Thai progress doesn't affect your Vietnamese progress. You'll get one lesson per language each morning.
The topics and scenarios are consistent across languages — every curriculum covers the same real-life situations. But each language's content is natively crafted, not just translated. Thai lessons include tonal guidance, Vietnamese lessons cover regional dialect differences, and Indonesian lessons address formal vs. informal register. Cultural context is language-specific throughout.
💳 Billing & Account 5 questions
Three plans, all monthly with no commitment:

Solo — $9/mo: 1 language, daily lessons, AI feedback, streak tracking.
Duo — $16/mo: 2 languages, everything in Solo for both.
Polyglot — $25/mo: All 5 languages, everything included.

You can also add Chat Unlimited (+$8/mo) to any plan for unlimited AI conversation practice. See full pricing details →
Yes. No contracts, no lock-in, no cancellation hoops. Email us at hello@getvox.io or message the bot with /cancel. Your access continues through the end of your current billing period.
We don't offer a free trial, but we do offer a full refund within the first 14 days if Vox isn't for you. No questions asked. That means you get two full weeks of daily lessons completely risk-free.
We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe. Payments are processed securely — we never see or store your card details.
Yes. If you're not satisfied within the first 14 days, email hello@getvox.io and we'll issue a full refund. No retention calls, no guilt trips, no hoops. After 14 days, you can cancel anytime but refunds are not available for the current billing period.

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